Tyler Wanlass

with the holidays behind us, our team is kicking off 2017 with a bunch of great new improvements and updates just for you.

Staying on Top of Alerts with Respond: Slack Integration, Inbox Filters

Reports

Buffer Reply in 2016 and our long-term plan for the year ahead. This post is an overview of Buffer's Reply roadmap.

Buffer Reply's 2017 Roadmap, Plus Facebook Comments are Here!

Buffer Reply Report December 2016 Last month’s report All Buffer Reply reports All Buffer reports MoM: +25% Paying customers 87 (+8%) Bugs fixed 75+ As 2016 comes to a close, it’s a great time for us at Buffer Reply to look back on the past 12 months and reflect on what we’ve accomplished as both a new team and …

Buffer Reply’s 2017 Roadmap, Plus Facebook Comments are Here!

Buffer Reply Report December 2016 Last month’s report All Buffer Reply reports All Buffer reports MoM: +25% Paying customers 87 (+8%) Bugs fixed 75+ As 2016 comes to a close, it’s a great time for us at Buffer Reply to look back on the past 12 months and reflect on what we’ve accomplished as both a new team and […]

Though the holidays are just around the corner we’re continuing to improve the product and experience at a blistering pace.

Working Smarter: Automations Now Available in Respond

We starting rolling out Respond 2 to customers, we shipped over 400 product improvements and kicked off our transparent product roadmap.

Respond Unveils Transparent Roadmap and 400 Product Updates

Introducing Respond 2! Plus Our Transparent Roadmap

We’re so excited to have announced the upcoming release of Respond 2. It’s the culmination of many months of learning and hard work

Respond 2 is Coming + Customer Service Tutorials for Your Team

Introducing Respond’s Customer Service Academy: Bite Sized Lessons For Better Customer Support

Respond Report. This post is an overview of Respond at 6 months: New website and moving forward on Prototyping.

Respond at 6 Months: New Website, Moving Forward on Prototyping

Respond Report August 2016 Last month’s report All Respond reports All Buffer reports Key Metrics MoM Revenue +4% Customer Churn Steady Replies sent via Respond 45,000 Six months ago Respond launched… It’s incredible just how fast time moves when building a startup. Massive highs and lows all in the course of a single week. In fact, I’ve …

Respond at 6 Months In: New Website, Moving Forward on Prototyping

Respond Report August 2016 Last month’s report All Respond reports All Buffer reports Key Metrics MoM Revenue +4% Customer Churn Steady Replies sent via Respond 45,000 Six months ago Respond launched… It’s incredible just how fast time moves when building a startup. Massive highs and lows all in the course of a single week. In fact, I’ve […]

Take a peek at a "startup within a scaleup"---Buffer's social customer support product Respond is well on its way to product-market fit. Here's the story.